Vello
Vello is a software designed to cater to the needs of healthcare professionals. Developed in Finland, it combines appointment scheduling with patient data management, providing a secure and efficient platform for healthcare service management. Registered as an A1-class patient information system, Vello offers an electronic appointment calendar and patient register. It also enables automatic recording of treatment sessions and charging of treatments, making it a reliable choice for healthcare professionals.
Free package available with no credit card required for registration.
Usability
4.5/5
Value
4/5
features
5/5
support
4/5
Overview of Vello Reservation System
The Vello Reservation System is a highly efficient, user-friendly, and versatile tool designed for healthcare professionals to manage and streamline their appointment scheduling process. It is an online-based software that provides an all-in-one solution for appointment booking, customer management, and marketing automation.
At the heart of the Vello system is a dynamic booking calendar that allows professionals to set, reschedule and cancel appointments with ease. The system automatically updates the calendar in real-time, ensuring that both the service provider and the customer are always on the same page.
One of the key features of the Vello Reservation System is its automated scheduling capability. This allows healthcare providers to set their availability and let patients book appointments that fit both parties’ schedules. The system also sends out automatic reminders to customers, reducing no-shows and improving the efficiency of the service.
Good & Bad
Good
Secure appointment scheduling and patient information management.
Automated charging for treatments.
Free Finnish-language support.
Used by nearly 4 million consumer customers.
Includes built-in marketing automation.
Offers free advertising space to selected customers.
Bad
Limited support for the free package.
Additional services only available in the Premium package.
Another standout feature is the patient management tool. This feature enables healthcare professionals to keep track of their patients’ details, appointment history, and payment information. The system also allows for the automatic recording of treatment sessions into the Kanta archive, ensuring that all patient data is securely stored and easily accessible.
Not only does the Vello Reservation System excel in appointment scheduling and patient management, but it also serves as a powerful marketing automation tool. It offers businesses the opportunity to tap into Vello’s extensive customer flow, potentially bringing in up to 12% more bookings and sales.
Furthermore, Vello provides excellent support to its users. It offers a free package for small business owners, which includes free Finnish-language support. The software can be expanded at any time, with no opening fee, no risk, and no commitment.
The Vello Reservation System is a comprehensive solution that caters to the needs of the healthcare industry. It is a reliable, secure, and efficient tool that makes appointment scheduling, patient management, and marketing automation a breeze.
Features and Functionalities of Vello Software
As a highly versatile reservation system, Vello offers a wide array of features and functionalities to its users. It is designed to cater to the diverse needs of healthcare professionals across various fields, including massage therapists, sports therapists, physiotherapists, osteopaths, and more.
Appointment Scheduling
One of the primary features of Vello is its advanced scheduling software. This allows healthcare professionals to organize their appointments efficiently and avoid scheduling conflicts. It can handle multiple calendars, employee-specific services, and additional services, facilitating a smooth and streamlined scheduling experience.
Patient Data Management
Vello also provides a robust patient data management system. This feature enables users to securely store and manage their patient’s information, including treatment records, which can be easily accessed whenever required. It also allows automatic recording of treatment sessions into the Kanta archive, ensuring that all data is kept up-to-date and organized.
Mobile Accessibility
Recognizing the need for on-the-go accessibility, Vello has been optimized for mobile use. Whether on a phone or tablet, users can easily check their schedules, update patient data, and perform other tasks, enhancing their overall performance and productivity.
Payment Processing
Vello also includes a payment processing feature, allowing users to charge treatments, gift cards, and series cards from the customer automatically. The money is transferred to the user in advance, thus speeding up cash flow and improving the financial operations of the business.
Marketing and Customer Engagement
Vello also aids in enhancing the visibility of businesses in its marketing channels. This feature, coupled with Vello’s built-in marketing capabilities, can potentially bring up to 12% more bookings and sales. By using Vello’s services, businesses can tap into its nearly 4 million consumer customers, thereby expanding their reach and improving their customer engagement.
With its comprehensive features and functionalities, Vello provides a seamless and efficient experience for healthcare professionals, aiding them in delivering top-notch services to their patients and growing their business.
Vello’s Impact on Healthcare Industry
In the ever-evolving healthcare industry, the advent of Vello has brought about significant changes. As a booking system, Vello has streamlined the process of scheduling appointments, managing patient data, and facilitating a smoother workflow for healthcare professionals. This has resulted in improved efficiency and productivity in the sector.
Streamlining Operations
Vello has made it easier for healthcare professionals to manage their appointments and patient records. The software eliminates the need for manual record-keeping, thus reducing the chances of errors and improving the accuracy of data. This allows healthcare professionals to focus more on patient care rather than administrative tasks.
- Improved Patient Experience
By automating the booking process, Vello has enhanced the patient experience. Patients can now easily book their appointments online, reducing wait times and improving patient satisfaction. This has also resulted in reduced no-show rates, leading to better utilization of healthcare resources.
- Enhanced Cash Flow
With the ability to charge for treatments, gift cards, and series cards automatically, Vello has improved the cash flow for healthcare businesses. The advance transfer of money ensures that the healthcare professionals are paid promptly, thus improving their financial stability.
Supporting Small Businesses
Vello has been particularly beneficial for small business owners in the healthcare industry. The free package offered by Vello, complete with Finnish-language support, has made it accessible for small businesses to manage their operations effectively. The software can be expanded at any time, providing flexibility and scalability for growing businesses.
Conclusion
Overall, Vello has had a profound impact on the healthcare industry. By streamlining operations, improving patient experience, enhancing cash flow, and supporting small businesses, Vello has revolutionized the way healthcare professionals manage their businesses. As the healthcare industry continues to evolve, the role of Vello in shaping the future of healthcare is undeniable.
Pricing and Packages of Vello Reservation System
The Vello Reservation System offers a variety of packages to cater to different needs and budgets. Understanding the pricing structure and what each package offers can help you determine the best fit for your practice.
Free Package
The Free package is ideal for small business owners starting their journey in the healthcare sector. It offers one booking calendar, up to 5 bookable services, a limit of 50 customers, and unlimited bookings. This package also includes free Finnish-language support.
Basic Package
For a more robust solution, the Basic package offers additional features. This includes the possibility of multiple calendars, unlimited services and customers, and employee-specific services. The price for this package varies depending on the billing period chosen, and it is charged per booking calendar, employee, or bookable item (e.g., space).
Premium Package
The Premium package is the most comprehensive offering. It includes all the features of the Basic package, plus marketing automation, time magnet and restrictions, group hours and waiting lists, and synchronization with Google and Outlook. It also offers treatment records to the Kanta archive. Like the Basic package, the price for the Premium package varies depending on the billing period chosen, and it is charged per booking calendar, employee, or bookable item.
All prices are subject to value-added tax. Payment services, text messages, invoices, and Kanta connection are charged separately.
It’s important to note that Vello’s pricing structure allows for flexibility and growth. The software can be expanded at any time, with no opening fee, no risk, and no commitment. This makes Vello a cost-effective solution for healthcare professionals looking to simplify their appointment scheduling and patient data management.
User Experience and Support in Vello System
The Vello reservation system has been designed with a key focus on user experience. It is intuitive and user-friendly, making it easy for healthcare professionals to manage appointments and patient data. With Vello, you don’t need to be a tech wizard to streamline your appointments and patient management.
One of the key features that enhance the user experience in the Vello system is the electronic appointment calendar. This feature allows healthcare professionals to schedule treatments, manage patient records, and even automate the recording of treatment sessions into the Kanta archive. This feature not only simplifies the management of appointments but also ensures that all patient data is securely stored and easily accessible.
Another feature that improves the user experience is the automated charging system. With Vello, healthcare professionals can charge for treatments, gift cards, and series cards automatically. The money is transferred to the user in advance, speeding up cash flow and making the financial aspect of running a healthcare business much less stressful.
But what if you encounter a problem or have a question about using the Vello system? That’s where Vello’s support comes into play. Vello offers free Finnish-language support to all users, ensuring that you can get the help you need when you need it. Whether you have a technical issue or just need some guidance on how to use a particular feature, Vello’s support team is there to assist.
In addition to the free support, Vello also offers a comprehensive help center with articles and guides on how to use the system. This allows users to find answers to their questions quickly and easily, without having to wait for a response from the support team. This self-service approach to support is not only convenient for users but also helps to reduce the workload for the support staff.
Overall, the user experience and support in the Vello system are top-notch. Whether you’re a small business owner or a healthcare professional working in a larger organization, Vello makes it easy to manage appointments and patient data, and provides the support you need to use the system effectively.
Vello’s Role in Business and Marketing Automation
The realm of healthcare and wellness is not immune to the digital revolution. In fact, it is one of the sectors that has greatly benefited from it. Among the numerous digital tools available, Vello stands out as a game-changer. This Finnish software has been designed specifically for healthcare professionals, offering secure appointment scheduling and patient data management in one. But, Vello’s role extends beyond just being a scheduling tool. It plays a significant role in business and marketing automation for healthcare professionals and businesses.
Vello has a built-in marketing automation feature that can bring up to 12% more bookings and sales. This is a significant boost for any business, especially for small businesses and individual practitioners who are looking to expand their customer base and increase their revenue. With Vello, businesses can tap into a customer flow of nearly four million consumer customers. This means that when Vello is advertised, the businesses using it are also advertised, making their services available to millions of consumer customers.
This Finnish software also offers free visibility in its marketing channels to selected customers. This is a unique feature that not only helps businesses increase their visibility but also helps them reach a wider audience. The fact that Vello is suitable for various sectors including healthcare, well-being and body care, therapy, and medicine sectors, makes it a versatile tool for businesses.
Moreover, Vello’s pricing tiers are designed to cater to different business needs. The Free tier, for instance, includes one booking calendar, up to five bookable services, up to 50 customers, and unlimited bookings. This is ideal for small businesses or individual practitioners who are just starting out. On the other hand, the Basic and Premium tiers offer more features including the possibility of multiple calendars, unlimited services and customers, employee-specific services, additional services, marketing automation, time magnet and restrictions, group hours and waiting lists, synchronization with Google and Outlook, and treatment records to the Kanta archive.
In conclusion, Vello is not just a scheduling tool, it is a comprehensive business and marketing automation tool that can help businesses thrive in the digital age. Whether you are a small business owner, a healthcare professional, or an entrepreneur in the beauty industry, Vello can help you streamline your operations, increase your visibility, and boost your revenue.
Key Features and Pricing Tiers of Vello Appointment Scheduling Software
Vello is a versatile appointment scheduling and patient data management software developed for healthcare professionals. With its secure and user-friendly interface, Vello is designed to streamline the process of appointment scheduling, patient data management, and treatment charging, thus enhancing the efficiency and profitability of healthcare businesses. It is trusted by tens of thousands of professionals across the healthcare, well-being, body care, therapy, and medicine sectors. Vello also offers marketing automation and visibility in its marketing channels, providing businesses an opportunity to tap into its nearly 4 million consumer customers. Here is a detailed breakdown of Vello’s key features and pricing tiers:
| Features | Free Package | Basic Package | Premium Package |
|---|---|---|---|
| Booking Calendar | 1 | Multiple | Multiple |
| Bookable Services | Up to 5 | Unlimited | Unlimited |
| Customers | Up to 50 | Unlimited | Unlimited |
| Unlimited Bookings | Yes | Yes | Yes |
| Marketing Automation | No | Yes | Yes |
| Employee-specific Services | No | Yes | Yes |
| Additional Services | No | Yes | Yes |
| Time Magnet and Restrictions | No | Yes | Yes |
| Group Hours and Waiting Lists | No | Yes | Yes |
| Synchronization with Google and Outlook | No | Yes | Yes |
| Treatment Records to the Kanta Archive | No | Yes | Yes |
In conclusion, Vello is a comprehensive, scalable, and cost-effective solution that empowers healthcare professionals to manage their businesses more effectively. Its range of features, from scheduling and patient data management to marketing automation, provides users with the tools they need to enhance their operational efficiency, improve patient engagement, and drive business growth.
FAQ
What is the Vello booking system and who is it suitable for?
The Vello booking system is a software designed for healthcare professionals such as massage therapists, sports therapists, physiotherapists, osteopaths, and more. It is an electronic appointment calendar that also includes a patient register, allowing professionals to automatically record their treatment sessions into the Kanta archive. Additionally, Vello facilitates automatic charging for treatments, gift cards, and series cards, accelerating cash flow. It also assists businesses with marketing and customer engagement, offering built-in marketing automation that can increase bookings and sales. The software is suitable for sectors including healthcare, well-being and body care, therapy, and medicine. It is used by various professionals ranging from physiotherapists, trained masseurs, foot health professionals, beauty industry entrepreneurs, fitness studios, to nurses and various psychotherapists and doctors. Vello offers three pricing tiers: Free, Basic, and Premium, catering to different needs and budgets.
How can healthcare professionals benefit from using the Vello booking system?
Healthcare professionals can benefit from using the Vello booking system in several ways. Firstly, Vello provides a secure platform for appointment scheduling and patient data management, ensuring efficient operations and compliance with health regulations. Secondly, it automates the recording of treatment sessions into the Kanta archive, saving time and reducing the risk of errors. Vello also allows for automatic charging of treatments and services, improving cash flow for professionals. Furthermore, Vello’s marketing automation capabilities can increase bookings and sales, and its free visibility in marketing channels can help professionals reach a wider customer base. Lastly, Vello’s flexible pricing tiers and expandable features allow professionals to choose a package that best suits their needs and budget.
How does Vello ensure the security of patient information?
Vello ensures the security of patient information by being registered with Valvira, the Finnish National Supervisory Authority for Welfare and Health, as an A1-class patient information system. This means it adheres to strict standards and regulations for data security and privacy. Furthermore, it uses secure data management practices and automatically records treatment sessions into the Kanta archive, a secure national database for patient records.
What kind of services can be offered through the Vello booking system?
The Vello booking system can offer services such as secure appointment scheduling, patient data management, automatic recording of treatment sessions into the Kanta archive, charging treatments, gift cards, and series cards from the customer automatically, and marketing automation. It is suitable for healthcare professionals including massage therapists, sports therapists, physiotherapists, osteopaths, and others working in healthcare, well-being and body care, therapy, and medicine sectors. It also offers free visibility in its marketing channels to selected customers.
How can I get started with Vello and what are the costs involved?
To get started with Vello, simply visit the Vello website, select the package that suits your needs and follow the registration process. No credit card is required for registration. The costs involved depend on the package you choose. Vello offers a Free package ideal for small business owners, which includes one booking calendar, up to 5 bookable services, up to 50 customers, and unlimited bookings. The Basic and Premium packages offer more features and their prices vary depending on the billing period chosen. The prices shown are per booking calendar, employee, or bookable item. Value-added tax is added to the prices. Additional charges apply for payment services, text messages, invoices, and Kanta connection.
What are the key features of the Vello booking system?
The key features of the Vello booking system include secure appointment scheduling and patient data management. It enables healthcare professionals to automatically record their treatment sessions into the Kanta archive. It also provides users with the ability to charge for treatments, gift cards, and series cards automatically, facilitating faster cash flow. Vello also offers marketing automation, which can increase bookings and sales by up to 12%. Other features include free visibility in its marketing channels for selected customers, a free package for small business owners, and the ability to expand the software at any time without any opening fee, risk, or commitment. It also caters to a variety of sectors, including healthcare, well-being, body care, therapy, and medicine. Vello offers three pricing tiers: Free, Basic, and Premium, each with its own set of benefits and features.
How does Vello support its users and provide customer service?
Vello supports its users by providing an electronic appointment calendar and a patient register. It allows healthcare professionals to automatically record their treatment sessions into the Kanta archive, and to charge treatments, gift cards, and series cards from the customer automatically. Vello also offers marketing assistance and customer engagement strategies. For small business owners, Vello provides free Finnish-language support. If users encounter any issues or have queries, they can reach out to Vello’s customer service team for assistance.
Can Vello be used for marketing automation and how does it help increase bookings and sales?
Yes, Vello can indeed be used for marketing automation. It has built-in marketing automation features which can help businesses increase bookings and sales by up to 12%. By using Vello’s services, businesses have the opportunity to tap into a customer flow of nearly 4 million consumer customers. Also, Vello offers free visibility in its marketing channels to selected customers. This means that when Vello is advertised, the businesses that use it are also advertised, effectively exposing their services to millions of potential customers. This increased visibility can significantly boost bookings and sales.
What kind of advertising opportunities does Vello offer to its users?
Vello offers various advertising opportunities to its users. It provides free visibility in its marketing channels to selected businesses. When Vello is advertised, the businesses using it are also advertised, thereby making their services available to millions of consumer customers. Additionally, Vello’s built-in marketing automation can potentially bring up to 12% more bookings and sales for businesses.
What are the different packages offered by Vello and what features do they include?
Vello offers three pricing tiers: Free, Basic, and Premium. The Free package includes one booking calendar, up to 5 bookable services, up to 50 customers, and unlimited bookings. The Basic package includes multiple calendars, unlimited services and customers, employee-specific services, additional services, and synchronization with Google and Outlook. The Premium package offers all the features of the Basic package plus marketing automation, time magnet and restrictions, group hours and waiting lists, and treatment records to the Kanta archive. Payment services, text messages, invoices, and Kanta connection are charged separately. Prices for the Basic and Premium packages vary and are per booking calendar, employee, or bookable item. Value-added tax is added to the prices.
How does Vello’s automated charging for treatments work?
Vello’s automated charging for treatments enables healthcare professionals to charge for treatments, gift cards, and series cards automatically. The payment is transferred to the user in advance, speeding up the cash flow. The prices for services are set up in the system, and after a treatment session is recorded, the system automatically processes the payment.
What is the capacity of Vello’s customer base and how can businesses tap into this customer flow?
Vello boasts a large customer base of nearly 4 million consumer customers. Businesses can tap into this customer flow by utilizing Vello’s services, which include secure appointment scheduling, patient data management, and marketing automation. By using Vello, businesses can potentially increase bookings and sales by up to 12%. Additionally, Vello offers free visibility in its marketing channels to selected customers, thus providing businesses with the opportunity to advertise their services to a wider audience.
Does Vello offer integration with other platforms like Google and Outlook?
Yes, Vello does offer integration with other platforms like Google and Outlook.
How does Vello handle multiple locations and employee-specific services?
Vello handles multiple locations and employee-specific services by offering advanced features in its Basic and Premium packages. These packages provide the possibility of setting up multiple calendars, which can be assigned to different locations or employees. Furthermore, Vello allows for employee-specific services, meaning each professional can offer and manage their unique set of services. This flexibility makes it easy to manage complex schedules and diverse service offerings across multiple locations or among a team of healthcare professionals.
What are the advantages of using Vello’s patient information system over traditional methods?
Vello’s patient information system offers several advantages over traditional methods. Firstly, it combines secure appointment scheduling and patient data management, reducing the need for multiple systems and streamlining administrative tasks. It also allows automatic recording of treatment sessions into the Kanta archive, saving healthcare professionals time and ensuring accurate record keeping. The system also speeds up cash flow by allowing automatic charging of treatments, gift cards, and series cards from the customer. Additionally, Vello offers built-in marketing automation that can increase bookings and sales, and provides free visibility in its marketing channels, potentially expanding a business’s customer base. Vello also offers scalable options to meet different business needs, with no opening fee, no risk, and no commitment.
Score
4.4